Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

Design experiences that change the way people feel, think and act.

A Kaospilot training in Copenhagen on June 17.-19. 2025, for leaders designing engaging and powerful experiences.

REGISTER NOW

Why participate?

Practical Tools

Learn how to apply our proven tools and mindests for directly to your work, through practical exercises and team work.

Methods built on 30+ years of development

Our methods for designing meaningful experiences are standing on 30+ years of Kaospilot learning in this space. We have trained over 12000 leaders, facilitators, learning designers and consultants people from over 45 countries. 

Get the full experience

This training will enable you to master the design of meaningful experience through different modalities, you will learn the theory, feel the power of the methods and apply the mindsets and tools directly to real cases.

overview

1
HEAD - REFRAMING

First day

We start by building a common language and thinking models for designing experiences. Through systemic mapping, we will identify underlying challenges and understand leverage points for design.

2
HEART - CREATE ENGAGEMENT

Second day

We will focus on how to create captivating experiences. Let's explore how we can design for emotional engagement and communication experiences that promote engagement on a deeper level.

3
HANDS -  DRIVE IMPACT

Third day

100% hands-on! We will build experienceable prototypes based on co-created cases. Our focus will be on how to be ready for action and developing assessment metrics.

What past participants say...

,,

Having facilitated and designed a number of experiences for a different range of audiences - I still got so much out of this experience design course!

,,

The learning process of the Kaospilot creates enormous power among the participants.

,,

The Kaospilot Experience Design course enabled me to rethink the whole experience of our students at the school. It provided me with a powerful yet fun framework to guide this creative process. I’m really looking forward to seeing it pay off in the fall.

Juliane McCarty
Manager Executive Master of Public Administration, Hertie School
,,

The learning process of the Kaospilot creates enormous power among the participants. You throw yourself into the unknown and land in deep reflection of what you learned. In addition to useful and clear models, I had an experience for life.

Torbjörn Briggert
Insight Leader Global Team – Brand and Positioning, IKEA
,,

An incredible learning adventure! Three exhilarating days in which I’ve learned what experience design is, in an original and innovative way, by doing and experimenting first hand what a meaningful experience is. I highly recommend the experience.

Silvia Centeno PhD.
Board Member at Lola Palace Entertainment
,,

The most valuable course I ever joined.

Stefan Michels
Director Customer Dialog & Engagement Aldi
,,

This is a perfect workshop for new entrepreneurs and startup founders whose mission is to create a wow experience for their customers and end-users.

Nguyen Phi Van
Chairwoman, Vietnam Business Angel Network
,,

Shifting mindsets is a big challenge for sustainability consultants since stats and data aren’t enough to trigger purpose. This course equipped me with a tool set for navigating emotions, and creating meaningful and impactful experiences to open up my clients’ hearts and minds to change.

Marcela Svoren
Senior Consultant, Xynteo

Ramon Marmolejos

With over 20 years of experience in transformational learning, Ramon Marmolejos is dedicated to developing the people, teams and organisations that the world needs.

As a facilitator, learning designer and strategy consultant, his purpose is to transform learning to transform worlds.

Andy Sontag

Leader Kaospilot Experience Design

The program leader of the Kaospilot experience design program. Andy Sontag is an experience designer, speaker and educator. He focuses on designing experiences that build relationships and grow people. Andy works for clients such as adidas, Oxfam, IKEA, Volkswagen, and many more globally.

Past participants have joined from

LEARNING OUTCOMES

Creating meaningful experiences

Learn the pioneering approach to planning, designing, and executing experiences that drive relationships with intentionality.

Systems thinking to reformulate assumptions.

Learn how to reshape basic assumptions to deliver truly innovative and unique designs that generate curves of positive change.

Meaning as a tool

Learn to authentically connect with emotions in a systemic way, understanding the 15 Core Meanings® that give value to our lives and experiences.

Design Leadership Strategies

Learn how to engage yourself, teams, and end users in the experiences you design, starting with meaningful results.

Lean Design

Navigate between designing an experience and getting your hands dirty, creating prototypes to quickly obtain tangible feedback, validate assumptions, and continually improve each experience.

Try your experience

Learn from the power of virtual and analog experiences that are designed with love, time and energy and see their real effect on yourself.

Is this training for you?

This program is for people, who want to gain confidence in leading the experience design process. It is for those who dare to ask the questions that are needed in order to create truly meaningful experiences for your customers, employees and society.

You are ready to explore how experience design methods can level up your offerings to customers.

You are already in the process of transforming the experiences you offer your customers and/or employees to make them more meaningful, creative and engaging and want a modern methodology to do it better.

You are a consultant or change facilitator who wants to develop professionally and harness the power of an experience design approach to creating transformative experiences.

Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

KAOSPILOT EXPERIENCE DESIGN TRAINING

👉 The full 3 day learning experience in BLOX Hub in Copenhagen.

👉 A method booklet and all materials to power your application.

👉 Lunch, brain food and dinner together the second night of the training.

👉 Join a global community of other world class experience designers on our alumni only LinkedIn page.

📌 Prices shown are excluding VAT (25%). This training is strictly limited to a maximum of 24 participants.

1950 €
1650 €
1950 €
REGISTER NOW
Early bird discount ends

15

Days

25

Hours

30

minutes

54

second
2025-03-17 1:00 pm
Event will start in

101

Days

25

Hours

30

minutes

54

second
2025-06-17 9:00 am

Our flagship 3-day program is available worldwide with amazing partners.

Find the best date and location for you.

SEE THE OTHER PROGRAMS
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What are you waiting for?

The course will help you design experiences with emotion and purpose that change the way people think, feel and act. You will leave with the modern toolbox for understanding, designing and leading the delivery of transformational experiences.

REGISTER NOW
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQs

Important information

The training will start at 9:00 am June 17 2025.
The address is: 

Bryghuspladsen 10,
1473 København K
Denmark

Cancellation and refund policy

In case of cancellation less than 3 weeks before the start of the course, 50% of the registration fee will be refunded.
Cancellation less than a week before the start of the course will result in a 25% refund of the registration fee.
Cancellation by Kaospilot will result in a 100% refund of the registration fee.
Participants always have the right to send a substitute.

Covid-19 policy

We know this is still an unpredictable time and we understand that some of you may have concerns about in-person events.
Please be assured that we are fully committed to following local authority regulations and guidelines.
We will make sure to look out for each other and stay safe by following current guidelines. In the unlikely event that we are forced to cancel the training, we will provide an alternative date within 12 months.

Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

Design experiences that change the way people feel, think and act.

A Kaospilot training in Copenhagen on June 17.-19. 2025, for leaders designing engaging and powerful experiences.

REGISTER NOW

¿POR QUÉ ASISTIR?

Practical Tools

Learn how to apply our proven tools and mindests for directly to your work, through practical exercises and team work.

Methods built on 30+ years of development

Our methods for designing meaningful experiences are standing on 30+ years of Kaospilot learning in this space. We have trained over 12000 leaders, facilitators, learning designers and consultants people from over 45 countries. 

Get the full experience

This training will enable you to master the design of meaningful experience through different modalities, you will learn the theory, feel the power of the methods and apply the mindsets and tools directly to real cases.

PROGRAM OVERVIEW

1
CABEZA - REFRAMING

Día uno

Construiremos un lenguaje y una mentalidad compartidos para diseñar experiencias. Usamos herramientas para reformular y encontrar los problemas ocultos yvdefinirvlos puntos de apoyo desde los que diseñar.

2
CORAZÓN - CREAR ENGAGEMENT

Day two

Nos centraremos en cómo crear experiencias cautivadoras. Veremos cómo podemos diseñar experiencias de comunicación y compromiso emocional para involucrar a nuestro equipo y a los usuarios finales.

3
MANOS -  DRIVE IMPACT

Día tres

Construiremos prototipos experienciales basados en los casos con los que trabajaremos. Nos centramos en cómo actuar para aprender, desarrollar métricas y evaluar el trabajo.

What past participants says...

,,

El proceso de aprendizaje de Kaospilot genera un poder enorme entre los participantes. Te lanzas hacia lo desconocido y aterrizas en una profunda reflexión sobre lo que has aprendido. Además de modelos útiles y claros, tuve una experiencia para toda la vida.

,,

The learning process of the Kaospilot creates enormous power among the participants.

,,

The Kaospilot Experience Design course enabled me to rethink the whole experience of our students at the school. It provided me with a powerful yet fun framework to guide this creative process. I’m really looking forward to seeing it pay off in the fall.

Juliane McCarty
Manager Executive Master of Public Administration, Hertie School
,,

The learning process of the Kaospilot creates enormous power among the participants. You throw yourself into the unknown and land in deep reflection of what you learned. In addition to useful and clear models, I had an experience for life.

Torbjörn Briggert
Insight Leader Global Team – Brand and Positioning, IKEA
,,

An incredible learning adventure! Three exhilarating days in which I’ve learned what experience design is, in an original and innovative way, by doing and experimenting first hand what a meaningful experience is. I highly recommend the experience.

Silvia Centeno PhD.
Board Member at Lola Palace Entertainment
,,

The most valuable course I ever joined.

Stefan Michels
Director Customer Dialog & Engagement Aldi
,,

This is a perfect workshop for new entrepreneurs and startup founders whose mission is to create a wow experience for their customers and end-users.

Nguyen Phi Van
Chairwoman, Vietnam Business Angel Network
,,

Shifting mindsets is a big challenge for sustainability consultants since stats and data aren’t enough to trigger purpose. This course equipped me with a tool set for navigating emotions, and creating meaningful and impactful experiences to open up my clients’ hearts and minds to change.

Marcela Svoren
Senior Consultant, Xynteo

Heading

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Andy Sontag

Leader Kaospilot Experience Design

The program leader of the Kaospilot experience design program. Andy Sontag is an experience designer, speaker and educator. He focuses on designing experiences that build relationships and grow people. Andy works for clients such as adidas, Oxfam, IKEA, Volkswagen, and many more globally.

Los participantes anteriores se han unido desde

resultados de aprendizaje

Diseño de experiencias significativas

Aprende un proceso de vanguardia para planificar, diseñar y ejecutar experiencias que fomenten el crecimiento personal y de las relaciones.

Pensamiento sistémico para reformular suposiciones

Aprende a reformular los supuestos básicos para ofrecer diseños verdaderamente innovadores y únicos que generen curvas de cambio positivas.

Kit de herramientas basado en el significado

Aprende a conectarse auténticamente con las emociones de sus usuarios a través de la comprensión de los 15 significados principales que dan valor a nuestras vidas y experiencias.

Diseñar estrategias de liderazgo

Aprende a involucrarte a ti mismo, a tu equipo y a los usuarios finales en las experiencias que diseñas, comenzando con resultados significativos.

Lean Design Approach

Navega entre el diseño de una experiencia y la creación práctica de un prototipo para obtener feedback tangible con mayor rapidez, validar las suposiciones y mejorar continuamente cada experiencia.

Experimenta primero

Aprende del poder de las experiencias virtuales y análogas diseñadas con esmero, tiempo y energía, y reflexiona sobre el efecto que experimentas tú mismo.

¿Este entrenamiento es para ti?

Este programa es para personas que quieren ganar confianza en liderar el proceso de diseño de experiencias. Es para aquellos que se atreven a hacer las preguntas que se necesitan para crear experiencias verdaderamente significativas para sus clientes, empleados y la sociedad.

Estás preparado para explorar cómo los métodos de diseño de experiencias pueden elevar tu oferta de valor a los cliente

Ya estás en proceso de transformar las experiencias que ofreces a tus clientes y/o empleados para hacerlas más significativas, creativas y atractivas, y quieres una metodología moderna para hacerlo mejor.

Eres un consultor o facilitador del cambio que busca desarrollarse profesionalmente y aprovechar el poder de un enfoque nuevo para crear experiencias transformadoras.

Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

KAOSPILOT EXPERIENCE DESIGN TRAINING

👉 The full 3 day learning experience in BLOX Hub in Copenhagen.

👉 A method booklet and all materials to power your application.

👉 Lunch, brain food and dinner together the second night of the training.

👉 Join a global community of other world class experience designers on our alumni only LinkedIn page.

📌 Prices shown are excluding VAT (25%). This training is strictly limited to a maximum of 24 participants.

1950 €
1650 €
1950 €
regístrate ahora
El precio será mayor en

días

horas

minutos

segundo
2025-03-17 1:00 pm
Evento comenzará en

101

días

25

horas

30

minutos

54

segundo
2025-06-17 9:00 am

Nuestro programa insignia de 3 días está disponible en todo el mundo con socios increíbles

Encuentra las mejores fechas y ubicación para ti.

VER LOS OTROS PROGRAMAS
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

¡No dejes pasar la oportunidad!

The course will help you design experiences with emotion and purpose that change the way people think, feel and act. You will leave with the modern toolbox for understanding, designing and leading the delivery of transformational experiences.

¡quiero registrarme!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

preguntas frecuentes

Información general

The training will start at 9:00 am June 17 2025.
The address is: 

Bryghuspladsen 10,
1473 København K
Denmark

Reembolso y cancelaciones

En caso de cancelación menos de 3 semanas antes del inicio del curso, se reembolsará el 50% de la cuota de inscripción. En caso de anulación menos de una semana antes del inicio del curso, se reembolsará el 25% de los gastos de inscripción. La cancelación por parte de Kaospilot dará lugar a la devolución del 100% de la cuota de inscripción. Los participantes siempre tienen derecho a enviar un sustituto.

Política Covid-19

La pandemia ha terminado oficialmente, pero sabemos que sigue siendo una época impredecible y comprendemos que algunos de ustedes tengan dudas sobre los actos presenciales. Tengan la seguridad de que respetamos plenamente las normas y directrices de las autoridades. Nos aseguraremos de cuidarnos mutuamente y de mantenernos a salvo siguiendo las reglas vigentes. En el improbable caso de vernos obligados a cancelar la formación, ofreceremos una fecha alternativa en el 2024.

Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

Design experiences that change the way people feel, think and act.

A Kaospilot training in Copenhagen on June 17.-19. 2025, for leaders designing engaging and powerful experiences.

REGISTER NOW

Por que participar?

Practical Tools

Learn how to apply our proven tools and mindests for directly to your work, through practical exercises and team work.

Methods built on 30+ years of development

Our methods for designing meaningful experiences are standing on 30+ years of Kaospilot learning in this space. We have trained over 12000 leaders, facilitators, learning designers and consultants people from over 45 countries. 

Get the full experience

This training will enable you to master the design of meaningful experience through different modalities, you will learn the theory, feel the power of the methods and apply the mindsets and tools directly to real cases.

visão geral

1
HEAD - REFRAMING

Primeiro dia

Começamos pela construção de uma linguagem comum e modelos de pensamento para projetar experiências. Por meio do mapeamento sistêmico, identificaremos os desafios subjacentes e compreenderemos os pontos de alavancagem para o design.

2
HEART - CREATE ENGAGEMENT

Segundo dia

Focaremos em como criar experiências cativantes. Vamos explorar como podemos projetar para o envolvimento emocional e experiências de comunicação que promovem engajamento em um nível mais profundo.

3
HANDS -  DRIVE IMPACT

Terceiro dia

100% mão na massa! Construiremos protótipos experienciáveis com base em cases cocriados. Nosso foco será em como estarmos prontos para a ação e no desenvolvimento de métricas de avaliação.

What past participants say...

,,

El proceso de aprendizaje de Kaospilot genera un poder enorme entre los participantes. Te lanzas hacia lo desconocido y aterrizas en una profunda reflexión sobre lo que has aprendido. Además de modelos útiles y claros, tuve una experiencia para toda la vida.

,,

The learning process of the Kaospilot creates enormous power among the participants.

,,

The Kaospilot Experience Design course enabled me to rethink the whole experience of our students at the school. It provided me with a powerful yet fun framework to guide this creative process. I’m really looking forward to seeing it pay off in the fall.

Juliane McCarty
Manager Executive Master of Public Administration, Hertie School
,,

The learning process of the Kaospilot creates enormous power among the participants. You throw yourself into the unknown and land in deep reflection of what you learned. In addition to useful and clear models, I had an experience for life.

Torbjörn Briggert
Insight Leader Global Team – Brand and Positioning, IKEA
,,

An incredible learning adventure! Three exhilarating days in which I’ve learned what experience design is, in an original and innovative way, by doing and experimenting first hand what a meaningful experience is. I highly recommend the experience.

Silvia Centeno PhD.
Board Member at Lola Palace Entertainment
,,

The most valuable course I ever joined.

Stefan Michels
Director Customer Dialog & Engagement Aldi
,,

This is a perfect workshop for new entrepreneurs and startup founders whose mission is to create a wow experience for their customers and end-users.

Nguyen Phi Van
Chairwoman, Vietnam Business Angel Network
,,

Shifting mindsets is a big challenge for sustainability consultants since stats and data aren’t enough to trigger purpose. This course equipped me with a tool set for navigating emotions, and creating meaningful and impactful experiences to open up my clients’ hearts and minds to change.

Marcela Svoren
Senior Consultant, Xynteo

Lais Glück

Kaospilot Partner no Programa de Design de Experiência no Brasil, Lais Glück combina 15 anos de experiência em design e gestão com uma profunda paixão por arte, ciências e filosofia. Entusiasta da vida e fazedora de coisas bonitas, vem atuando em projetos complexos por meio da Glück: uma empresa dedicada a criar felicidade através do design.

Desafiando estruturas ao transformar a essência subjetiva da felicidade em soluções de design tangíveis, ela defende que estar no negócio de criar felicidade não se trata apenas do que faz você sorrir, mas de abraçar a dor e o desconforto como oportunidades de transformação e intencionalidade emocional.

Andy Sontag

Leader Kaospilot Experience Design

The program leader of the Kaospilot experience design program. Andy Sontag is an experience designer, speaker and educator. He focuses on designing experiences that build relationships and grow people. Andy works for clients such as adidas, Oxfam, IKEA, Volkswagen, and many more globally.

Past participants have joined from

LEARNING OUTCOMES

Criando experiências com significado

Aprenda a abordagem pioneira para planejar, projetar e executar experiências que impulsionam as relações com intencionalidade.

Pensamento sistêmico para reformular pressupostos.

Aprenda como reformular pressupostos básicos para entregar designs verdadeiramente inovadores e únicos que geram curvas de mudança positiva.

Significado como ferramenta

Aprenda a se conectar autenticamente com as emoções de forma sistêmica, entendendo os 15 Core Meanings® que dão valor às nossas vidas e experiências.

Estratégias em Design Leadership

Aprenda a engajar você, equipes e usuários finais nas experiências que você projeta, começando com resultados significativos.

Lean Design

Navegue entre projetar uma experiência e colocar a mão na massa, criando protótipos para obter feedback tangível com maior agilidade, validar pressupostos e melhorar continuamente cada experiência.

Experimente a sua experiência

Aprenda com a potência das experiências virtuais e analógicas que são desenhadas com amor, tempo e energia e perceba o efeito real delas em você mesmo.

Esse curso é para você?

Este curso é para pessoas que querem ganhar confiança em liderar processos de design de experiência. É para aqueles que tem coragem pra fazer as perguntas necessárias para criar experiências verdadeiramente significativas para seus clientes, funcionários e para a sociedade.

Você está pronto para explorar como os métodos de design de experiência podem aprimorar suas ofertas aos clientes.

Você já está no processo de transformar as experiências que cria aos seus clientes e/ou funcionários para torná-las mais significativas, criativas e envolventes e deseja uma metodologia potente para fazer isso melhor.

Você é um fazedor ou consultor que deseja se desenvolver profissionalmente e aproveitar o poder de uma abordagem de design de experiência para criar experiências transformadoras.

Jun 17, 2025
-
Jun 19, 2025
BLOX Hub, Bryghusgade 8, 1473, København

KAOSPILOT EXPERIENCE DESIGN TRAINING

👉 The full 3 day learning experience in BLOX Hub in Copenhagen.

👉 A method booklet and all materials to power your application.

👉 Lunch, brain food and dinner together the second night of the training.

👉 Join a global community of other world class experience designers on our alumni only LinkedIn page.

📌 Prices shown are excluding VAT (25%). This training is strictly limited to a maximum of 24 participants.

1950 €
1650 €
1950 €
REGISTER NOW
Price will be higher in

15

Days

25

Hours

30

minutes

54

second
2025-03-17 1:00 pm
Event will start in

101

Days

25

Hours

30

minutes

54

second
2025-06-17 9:00 am

Nosso programa principal de 3 dias está disponível em todo o mundo com parceiros incríveis.

Encontre a melhor data e local para você.

SEE THE OTHER PROGRAMS
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

O que você está esperando?

The course will help you design experiences with emotion and purpose that change the way people think, feel and act. You will leave with the modern toolbox for understanding, designing and leading the delivery of transformational experiences.

REGISTER NOW
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQs

Informações importantes

The training will start at 9:00 am June 17 2025.
The address is: 

Bryghuspladsen 10,
1473 København K
Denmark

Política de cancelamentos e reembolso

Em caso de cancelamento com menos de 3 semanas antes do início do curso, 50% da taxa de inscrição será reembolsada.
O cancelamento com menos de uma semana antes do início do curso resultará em um reembolso de 25% da taxa de inscrição.
O cancelamento por parte da Kaospilot resultará em um reembolso de 100% da taxa de inscrição.
Os participantes sempre têm o direito de enviar um substituto.

Covid-19 policy

Sabemos que este ainda é um período imprevisível e entendemos que alguns de vocês podem ter preocupações com eventos presenciais. Estejam certos de que estamos totalmente comprometidos em seguir as regulamentações e diretrizes das autoridades locais. Garantiremos cuidar uns dos outros e manter a segurança seguindo as diretrizes atuais. No improvável caso de sermos obrigados a cancelar o treinamento, forneceremos uma data alternativa dentro de 12 meses.